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Reply by Staff Against PAS Committee to letter from Christopher Fisher, 29 April

Staff Against PAS Committee
c/o Chris Drake

TOB1, Earley Gate
Mr Christopher Fisher
President of Council of the University of Reading

Delivered via Richard Messer
cc RUSU
29th April 2016
Dear Christopher,
Many thanks for replying to our letter dated 15th August, via Dr Paul Hatcher. The Vote of No Confidence is not a UCU initiative, though we are grateful for their assistance in conducting it. Our address for correspondence is shown again above.
In response to your points, firstly, it is incorrect to imply that we have maligned the person of Sir David Bell ad hominem. It is clear in all our communications that the poll concerns Sir David in his capacity as leader of the senior management team. As incumbent of this role he is responsible for the decisions of the management. We therefore invite you to substantiate your accusation of unpleasant and unprofessional attacks by Staff Against PAS.
Secondly, we invite RUSU to respond to your claim that their concerns over PAS were adequately discussed in the March meeting of Council, such that the outcome of the meeting was an endorsement of the Vice Chancellor’s approach.
More importantly, we are dismayed that an emergency meeting of Council to address the deep and widespread concerns over PAS has not been organised, as requested. This decision will most likely be recalled if our fears about future performance are realised. We also find disturbing your suggestion that the outcome of the Vote of No Confidence has no bearing on the relevant issues. This seems to imply that it is a matter of complete indifference for the University management to have support from its staff when undertaking such radical change.  If the outcome is inconsequential as you suggest, it also seems incoherent to then assert that the VC’s approach has the “full confidence” of the “wider university community”.
Given the overwhelming evidence to the contrary, with over 1000 staff expressing No Confidence, and the student protests on campus, we ask you to explain your belief in widespread confidence: what grounds can there be for it? Further, if the poll is “tokenistic” and “self-styled” as you assert, it is open to the University management to organise their own, official poll, and perhaps also to insist that staff complete it. We strongly urge them to do so. In addition, to gauge the mood of the University community, the President of Council may consider coming to the University and conducting meetings with staff and students. We are confident this would be a valuable experience on both sides.
With kind regards,
Staff Against PAS
c/o Chris Drake
Nick Bardsley

Nikos Georgantzis

Karin Lesnik-Oberstein

Sue Mott

Sally Pellow

and 38 further members of the Staff Against PAS Committee

on behalf of 1071 members of staff at the University of Reading
.
 

Reply by Reading UCU president to letter from President of Council, 22 April

22 April 2016
Dear Christopher,

Thank you for your letter of 19 April about the outcome of the vote of no confidence. As you mention, the vote was not organised by Reading UCU, although we did lend support towards its organisation. Thus, I will share your letter with Sally Pellow, and ask her to share it with the Vote of No Confidence Committee, who may wish to reply to you in due course.
A vote of no confidence has, by convention, to be against a person, not an organisation or other more nebulous body. In this case the VC, as head of the University, is the appropriate person. I made it clear to the Vote of No Confidence Committee that this was not to be a personal attack on the VC but rather a vote of no confidence in the wider management of the university, which the VC, as head, represents. This was accepted by the committee and I have come across no cases of personal attack on the VC, and neither has the VC mentioned any such personal attacks to me. Should you be able to substantiate the allegations you make in your letter please take this up with the Vote of No Confidence Committee.
You will be aware that votes of no confidence are not commonly held in UK universities. They are not something staff run to over slight differences of opinion. Rather, they only occur over deep-seated and long-term grievances and where there is a sense that the valid and serious concerns of staff are not being listened to by management. That is why a vote of no confidence was the right and proper action of staff in this circumstance.
This is the first vote of no confidence held at Reading in its 90-year history as an independent university. Thus, I find your comments that ‘the outcome of such exercises has no bearing on the issues at stake and undertaking such exercises is not,
I believe, helpful to the wider interests of the University’ very disappointing. The fact that over 1000 staff members were prepared to vote against confidence in the University is surely telling, but should not be a surprise. Staff at all levels up to Deans, along with Reading UCU, have repeatedly expressed their grave concerns over this process to the UEB and you will recall that two highly experienced lay Council members strongly cautioned against such a wholesale reorganisation when the University first brought its proposals to Council.
Reading UCU remains ready and willing to respond positively to approaches from the University that recognise and seek to address the concerns of staff in this matter. We will not, however, respond positively to attempts to belittle or ignore these genuine concerns.

Yours sincerely,
Dr Paul Hatcher

President Reading UCU

Reply by President of Council to letter from Staff against PAS committee (19 April), addressed to President of Reading UCU

Dr Paul Hatcher
President of the Branch Committee
UCU

19 April 2016

Dear Paul,
I am writing further to a letter dated April 15 which I have received from your colleague Sally Pellow and others informing me of the result of a self-styled vote of no confidence in the Vice-Chancellor and asking me to call an emergency meeting of the University Council. If you do not have a copy of the letter, Richard Messer can supply one. In all the circumstances, I felt it most appropriate to respond to you, though I appreciate you are not the author of the letter. I am happy for you to share the content of this letter as you judge fit.
As I know from our discussion on March 21 and as was brought out at a meeting of Council later that day, there are concerns about the changes which are to be introduced in teaching and learning support arrangements, which fall within the professional and administrative support services component of the current efficiency and effectiveness programme. I fully accept the legitimacy of students and staff raising these concerns, and in turn management has accepted the validity of certain of the points made and has recognised the importance of change being introduced carefully and with appropriate transitional arrangements, the exact scope of which remains open to discussion.
I do think, however, that it is a matter of regret that differences on this matter have been overly personalised on the position of the Vice-Chancellor himself, which at times I understand have included unpleasant and unprofessional aspects. I do hope this will now come to an end. It is relatively easy to vote ‘no’ in a token vote of no confidence, but the outcome of such exercises has no bearing on the issues at stake and undertaking such exercises is not, I believe, helpful to the wider interests of the University. It does, however, prompt me to make clear that the Vice-Chancellor has the full confidence of the University Council and, I believe, the wider university community.
As to the possibility of an emergency meeting of the Council, I will not be taking up this suggestion. The efficiency and effectiveness programme, which was initiated some three years ago, was welcomed and endorsed by the Council in response to the need for the University to improve its core financial performance and to enhance the quality of its central services. This was and remains critical to the sustainability of the institution, and is part of a broader range of initiatives brought forward by the Vice-Chancellor which have been improving the position of the University and which continue to unfold. The Council and its committees have kept the programme under review and will continue to do so. There was proper consideration of the immediate concerns around the changes to teaching and learning support at the Council meeting on March 21, taking account of your views, those expressed by RUSU and the letter of March 15 from the Vice-Chancellor. The outcome was an endorsement of the Vice-Chancellor’s approach.
I know the Vice-Chancellor wrote to you on April 13 on the efficiency and effectiveness programme, setting out his views on the matters which have been raised as well as a framework within which he would expect to handle any outstanding issues. I know from our earlier conversation that you are genuinely concerned about serving the best interests of the University and, while inevitably there may be different views on specific matters as to where that best interest lies, I do hope you and your colleagues will respond positively to the approach the Vice-Chancellor has now set out.

Kind regards
Christopher Fisher
cc Sir David Bell, Vice-Chancellor
Dr Richard Messer, Chief Strategy Officer & University Secretary

Letter of Staff Against Pass Committee to the President of the Council of UoR, 19 April regarding the result of the Vote of no Confidence

Staff Against PAS Committee
c/o Chris Drake
TOB1, Earley Gate

Mr Christopher Fisher
President of Council of the University of Reading
Delivered via Richard Messer
15 April 2016

Dear Christopher,
We write to confirm to you the result of our poll calling for a Vote of No Confidence in the Vice Chancellor in his capacity as leader of the Senior Management Team. 1213 votes were counted, of which 1071 were in support of the vote: this amounts to 88.3% of the votes received. Based on the figures in the last published Report and Accounts, this equates to 35% of the current workforce expressing no confidence and 5% expressing confidence.
Our concerns remain unchanged. We firmly believe that unless urgent steps are taken, the university will not be in a position to continue with business as normal after August 1. As academics, technicians and administrators, we work on a daily basis with students and are committed to the success of each student and of the University. We fully understand the systems that exist at present, and the hazards of rapid and wide scale change. We can already see the adverse consequences of the restructuring, the loss of key staff and the dangers of the process changes. The teams responsible for implementing these changes have given us no information which reassures or convinces us that they understand the implications of what they plan. We are particularly concerned about a large net loss of administrative capacity, research student activity and about vulnerable students. Years of essential expertise is being lost: this is not easy to replace and will leave some areas denuded of crucial support and knowledge. We do not want to see this university fail.
We ask that you call an emergency meeting of Council in order to discuss these issues. Some of them were raised under AOB in the last meeting of Council by RUSU, but these were not actually discussed. We are in the process of preparing packs of documents and will send these to all Council members next week.
You may wish to know that we are also in the process of taking legal advice over our concerns.
We assure you of our commitment to the future of the University and the welfare of our students and staff.
We look forward to your reply.

With kind regards,
Chris Drake
Nick Bardsley
Nikos Georgantzis
Karin Lesnik-Oberstein
Sue Mott
Sally Pellow
and 38 further members of the Staff Against PAS Committee
on behalf of 1071 members of staff at the University of Reading

The case against PAS

The Case Against PAS

The University of Reading is implementing far-reaching changes under a review of its Professional and Administrative Services (PAS). These are intended to change the entire administrative structure of the University with a target date for implementation of August 1st 2016. The argument it has given to justify these changes is that there is an operating deficit evident in the recent accounts, which requires improvements in the University’s efficiency and effectiveness.

We submit that the case for PAS is fallacious, and is actually a pretext for increasing central managerial control of the University to help operate it as a wholly profit-oriented corporation. Firstly, in 2014-15 the University actually ran a surplus of close to £1m. The University management attribute this to the success of its efficiency and effectiveness programs so far, including a new website fronting, but the truth is that this was the first year in which a cap on student recruitment had been lifted. The University’s performance (an increase in UG recruitment of 20%) is mediocre in this regard within the sector.

Secondly, we note that in the accounts preceding 2014-15, the deficit recorded was not presented as a cause for concern, and was attributed to spend on the Malaysia campus and changes to the financing arrangements for the sector (plus in 2013-14, largely to PAS itself). Given these earlier reassurances, it is inconsistent to present the same deficit subsequently as necessitating a wholesale restructuring.

Thirdly, we submit that the way to secure any necessary improvement in performance is to invest in the Schools which constitute its core activity rather than, as at present, running them on a shoestring.

Finally, even were it the case that it was necessary to restructure everything, it does not follow that everything should be done all at once. In whose interests is this? It is certainly in the interests of the commissioned consultants, since it is far better financially to receive a larger fee up front than the same sum over successive years. And £20m in two years (University accounts 2014-15, p42 n8) is truly eye-watering, compared to a sector average reported recently in the THES of just £400k per year. This was paid to consultants with no particular expertise in higher education, as part of £36m costs overall.

So the case has not been made for PAS. It will also create very serious problems. The University is trying simultaneously to cut costs and increase revenue. This seems to be an unusual approach to structural organisational change and suggests a strong current of wishful thinking. The view from the ground is that simultaneous reorganisation of everything will result in chaos and will impact heavily on core activities, as is already happening as experienced staff leave to take voluntary redundancy. One may cut salary costs in this way but will also impact on income from student recruitment (witness the recent protests) and academic activities (for example, research support capacity is undermined and academics will have to pick up administrative work). We submit that these negative impacts on income have not been quantified.

The spend on PAS to 2015/16 is astonishing, as noted. We submit that a variety of seemingly contradictory figures have come from the management concerning the financial projections for PAS savings. For example, in early papers a figure of £2.4m savings a year is mentioned, which subsequently is revised to £7.8m. In articles in the Times Higher, management claimed it would recoup costs in 4 years, suggesting £9m per year. In recent pronouncements, PVC Van de Noort states that the spend on PAS will be recouped in just two years, implying savings of £18m per year. Management convened a meeting with UCU and the Staff Forum, after the Vote of No Confidence was first mooted. When challenged on this figure it was admitted that nobody present, including PVC Van de Noort, had actually seen a breakdown of the relevant figures. In short, it seems that the numbers produced to justify PAS are made up spontaneously, despite the vast sums spent on it.

Further questions arise if one supposes that the University is genuinely in a financially precarious position. Why spend £40m on refurbishing the library when its latest refurbishment has only just been completed? Why have large, unsecured loans been taken out, and based on which assurances? Why have halls of residence been sold off, presumably with loss of control of this income stream? Why has a large risk been taken developing a new School of Architecture from scratch, a field in which there is an oversupply of graduates? Then there is the question of executive pay; in 2011 the University had 28 staff at a salary of above £100,000 pa., costing £3,64 – £3,91 million. In 2015 the figures were of 41 staff costing £5,17 – £5,57 million. To put this in context, in 2011 such staff constituted 0.9% of university staff and about 3.5% of total salary expenditure. In 2015 the figures are 1.3% and 4.4% respectively. This forms a continuous trend since 2008 when 12 such staff, 0.3% of the workforce, cost c.£1.5 million, 1.7% of salary costs. In the same period, the average salary at the University did not keep pace with inflation.

Developments at other Universities, most recently the University of Nottingham, suggest the restructuring will not end with PAS. In fact, at Reading PAS was first proposed as the initial stage of more comprehensive reforms, the next stage of which would be an ‘Academic and Related Services’ review. Presumably this would be coupled to the imposition of new contracts (recently overwhelmingly rejected by UCU members), which make academic redundancies easier to implement. It is important that staff lay down a marker that changes that are adverse to the institution will be resisted, and that pressure is applied to the management to reconsider their approach. For all of these reasons we propose a Vote of No Confidence in the Vice Chancellor Sir David Bell in his capacity as leader of the senior management team.

Staff Against PAS.

Professional and Administrative Services (PAS) Review

The PAS seems to crop up only intermittently at the moment. Reading UCU is interested in a number of aspects here, but most importantly we would like to know: what is happening? What is going to happen? What is it all going to cost?

There is continued concern about the implementation of these changes. One issue that has been raised, but remains unclear after many months, is the matter of safety arrangements. Safety demands in departments vary widely, but in many, particularly the sciences, there are numerous specialist issues to be dealt with. This needs highly trained staff embedded in areas (as they are now). Furthermore, the University must fulfil their legal duty of providing staff with enough time to perform safety tasks, attend training and other matters. For example, much more information is needed on how PAS will affect Area Safety Coordinators and Building Managers, and senior management was pressed on this at a recent University Health and Safety Committee meeting. UCU will fight to ensure that whatever the changes, the safety of staff and students will not be compromised.

FOI request makes for interesting reading….

Ever wondered how much money Reading University spends on the use of consultants? Then this information obtained from a Freedom of Information request should make for interesting reading…

foiconsultancy

Reading University defends £2.6m marketing spend

An article from The Reading Chronicle reveals that Reading University spent £2.6m on its PR and marketing department last year — including £170,000 on advertising. Read the article here:

http://www.readingchronicle.co.uk/news/roundup/articles/2014/08/09/102637-reading-university-defends-26m-marketing-spend/

 

“Working Ourselves To Death…

… Discourses of Attachment and Overwork in the Economy of Academic Labour”

A blog post for CSTOnline by Catherine Johnson (University of Nottingham) that may just be of interest to readers of the Reading UCU blog. Enjoy it here:

http://cstonline.tv/working-ourselves-to-death 

RUCU letter to Council

As part of our campaign to save Statutes and protect employment rights and academic freedom at Reading, the RUCU Committee has written to every member of Council in advance of their meeting on 21 November 2014. Below is the text of the email we sent (with some slight differences in wording on the one to members who are university employees).

Dear XX

We, the Reading branch of the University and College Union (UCU), wanted to make you, as member of Council at the University of Reading, aware that staff at the University have serious concerns about the proposed changes to Statutes, Ordinances and procedures.

Both academic and academically-related staff members’ concerns are that these proposed changes are not simply a case of small tweaks and ‘refreshing’ of existing procedures, but a wholesale transformation of employment procedures that will result in less protection for staff and limited powers of appeal, and therefore adversely affect all (both academic and academically-related) staff.

Colleagues are particularly worried about the prospect of governance of staff becoming a matter of policies which can be changed at any time without proper consultation and negotiation with staff and UCU. Either the status of such policies would have to be a lot more binding, permanent and secure and the procedures, including appeals, a lot more sound, or Statutes would need to be retained. Colleagues are unhappy at the prospect of finding themselves having to sign a new employment contract which will strengthen the University’s claims on the outputs of their work, creativity, energy and intellectual endeavor, when in exchange for that they end up with a lot less protection from arbitrary governance on the part of the University.

This month, we conducted a quick-response anonymous online survey. In just one week, 175 members of Reading staff participated, and the results are telling:

· 91% of respondents think that the changes will worsen their job security;
· 86% think they will undermine their academic freedom;
· 97% think they will make it easier to fire academic and academic-related staff;
· 98% think they will make it easier to impose redundancies on academic and academic-related staff;
· 89% do not think they have been adequately explained by the University management;
· 86% do not think they have been proposed for good reasons;
· 67% think they will make them more likely to look for a job elsewhere;
· and
· 91% of respondents are against the proposed removal of Statutes.

The opportunity to add further comments was also taken by staff, and responses include:

· “I am particularly concerned regarding the ill health parts of the Statutes – from personal experience I feel it is vital that a medical professional is involved in discussions regarding fitness to work etc.”
· “Laying down the conditions that enable academics to produce ground breaking research and offer innovative teaching is a delicate business. The importance of academic freedom and job security should not be overlooked. Without these in place, I think will become – despite myself – restrained in my thinking. The changes may well produce a timid and limited workforce. Heavy handed management does not produce world leading research, and does not help young people exceed their perceived potential…”
· “Academic freedom is only meaningful when backed up by proper Statutes. These proposals effectively abolish academic freedom, and are strongly against the long term interests of the university, as well as its academic staff. They are a disgrace and demonstrate that our leaders are out of touch with reality.”
· “I am saddened that the university management seems hell bent on eroding all good will with its staff. There seems a lack of awareness that if good staff are the backbone of a university and a disgruntled staff with low morale and high staff turnover will be the most detrimental thing for this university. I personally think some minor revision of Statutes and simplifying of some procedures is warranted but not what is delivered by the changes that are being imposed.”
· “To me this is all part of the neo-liberal drive to make higher education an obedient producer of ‘skilled’ consumers, not critical thinkers, and with work conditions for staff to boot: that they can be got rid of if their work is too critical or just if this is not about profit-production for the pay of the management.”
· “Senior management’s motivations for attempting to amend Statutes are laughably obvious – it is in order to ease the path to large-scale redundancies in the next couple of years in order to ‘save money’ (and boost their own performance-related pay, no doubt…).”
· “I fully agree that the proposals are not up to scratch and will enable an already bullying HR to treat undesirable staff as though dispensable. Better protections should be added for ALL staff, not just academics. The University should be trying to lead the way in enlightened peoples management, not treating its staff as corporate dogs-bodies.”
· “With morale so low, this proposal will make a bad situation even worse and inevitably impact of students. Reading already has a reputation as a poor employer and this action will further damage its image.”
· “These changes are unconscionable. The protections they mean to take away were put in place for good reason and must be preserved. A 19-day “consultation period” at the start of the academic year is totally and deliberately inadequate. Attempting to pass off these changes as an enhancement to academic freedom is shameful.”
· “The management has given inadequate notice for staff engagement, and together with all the other proposed and in train changes we are experiencing, this is totally unacceptable.”
· “Such changes undermine morale for all staff.”

We feel it is vital that we bring these serious concerns about these fundamental matters to your attention for the meeting of Council on 21 November 2014.

The proposed changes would remove oversight of the procedures by Council in many cases, which is based on assumptions by University management that Council would approve of this and does not wish to be involved in the day-to-day activity of the University. We ask you as a member of Council to consider what your views are on this, and to articulate them on 21 November.

The University’s Statutes have been revised many times over the years, and are by no means antiquated and obsolete. Indeed, the rights and protections enshrined in our Statutes put us in good company; Bristol, Cardiff, Leeds, Oxford, Queen Mary, UCL and other universities include virtually identical provisions in their Statutes. This is something that University should take pride in, not seek to discard.

We call on Council members to reject the currently proposed changes and to refer them back for reconsideration. We also urge the Council to mandate a proper staff consultation period when any revised proposals are brought forward.

Regards,
Reading UCU